Important:

A New Chapter at Charlotte Keel Medical Practice – With You, For You

Targeted Screening & Immunisations Outreach Programme

Screening and vaccines that meet you where you are. We combine community outreach with in-language education and one-to-one counselling so more families complete childhood immunisations and more adults take up cancer screening on time. The aim is simple: clear information, easy booking and support that fits your culture, language and life. 

Chwws

How we help 

Our Care Coordinator and Health Navigators turn invitations into booked appointments—at reception, in the waiting room or online. Interpreters are on hand, and we use quick translation tools for simple exchanges. If you’re not confident with digital services, we’ll set things up with you and send reminders in the way you prefer. 

Community-led outreach 

From July 2025, Community Health & Wellbeing Workers (CHWW) from BS2 and BS5 will visit households, faith centres and community venues. They help people register, understand invitations, talk through worries and book childhood vaccines or cancer screening there and then. Because they’re local, they speak the languages, recognise the pressures and build trust. 

Culturally tailored sessions & counselling 

Some people want a conversation before they decide. We run small, in-language group sessions and offer longer, private counselling—particularly for cervical screening—so questions can be asked without embarrassment and decisions are truly informed. Where beliefs or past experiences make attendance difficult, we take time, offer choice and agree a plan together. 

Meeting beliefs with respect 

For example, in some Somali families there may be a wish to delay MMR because of autism myths or a preference to wait until a child is older. We address this gently in Somali (or another preferred language), share clear NHS facts, and offer flexible or catch-up booking so parents can choose with confidence. 

Partners who open doors 

We work with trusted community organisations and local pharmacists to widen reach and make recalls feel familiar, not formal. Together we offer written, audio and video resources in multiple languages and create settings where people feel comfortable to ask questions. 

Make every contact count 

If you’ve come in for something else, we won’t miss the chance to help. Our nurses and clinicians offer opportunistic screening and immunisations during routine contacts so fewer opportunities are lost. 

What to expect 

  1. Invitation or outreach. You may receive a text or call, meet us at a community session, or speak to a CHWW at your door. 
  1. A conversation in your language. Join a small group session or book a private chat to talk things through. 
  1. Book now. We’ll schedule screening or vaccines on the spot and help with forms or the NHS App if needed. 
  1. Follow-up. We send reminders and, where possible, book you with your usual clinician or micro-team. 

Quick FAQs 

  • Interpreter? Yes—free and confidential. 
  • Do group sessions help? Yes—people tell us they feel more informed and more comfortable attending afterwards. 
  • Unsure about a vaccine or test? Of course—let’s talk first in your preferred language; you can decide when you’re ready. 

Ready to book screening or vaccines? Speak to our Care Coordinator in the waiting room, ask reception for an interpreter, or tell a CHWW you’d like help.