Book or Manage Appointments Online

Save time and book online with Patient Triage - our easy online tool to request appointments or submit queries.

No waiting on hold or needing to visit the surgery in person.

Book Appointment Online Cancel or Change Appointment
CKMP Appointment

How it works:

  • Submit a short medical or admin query online.
  • Our team will review your request and prioritise your care.
  • You’ll be contacted with the next steps or an appointment where appropriate.

Cancel or Change an Appointment

Cancel or Change Appointment

Other Ways to Book

  • Call us on 0117 902 7145 (lines can be busy—try online booking first).
  • Visit us in person at the surgery.

Notice

Alternative Care:

If you need medical advice or treatment, consider the following options:

Self Care

  • Search for the latest self-care advice from the NHS for colds, sore throats, and other common issues. Many minor ailments can be managed at home with simple remedies and over-the-counter medications. Read More

Ask a Pharmacist

  • Visit your nearest pharmacy for fast advice and treatment. Pharmacists are highly trained to help with medication and health advice for minor conditions. Read More

Urgent Care

  • If you have an urgent medical problem and you’re not sure what to do, contact NHS 111 for guidance. They can help direct you to the right service. Read More

Minor Injuries

  • For injuries that need urgent attention but are not life-threatening, visit your nearest Minor Injuries Unit. Read More

Emergency Care

  • For a medical emergency or life-threatening condition, call 999 or go to your local Emergency Department immediately. Read More

 

Improved Access

Extended Access

We offer extra appointments to make it easier for you to see a clinician when you need to.

  • Saturday Appointments: Available on alternate Saturdays, from 09:00 to 12:00 noon.

  • Early Morning and Evening Appointments: You may also book an appointment before or after usual hours, depending on availability.

How to Book:

  • All these appointments must be booked in advance. Please ask about early or late options when you contact us.

Important Information:

  • During these times, the Health Centre doors will only open for patients with booked appointments.

  • If you need urgent care while we are closed, please contact NHS 111 for help.

Interpreter

Let us know in advance to arrange support.

Late Arrivals

Please arrive on time. If late, you may need to reschedule, except in medical emergencies.

Types of Appointments

Same Day or Next Day Appointments

  • If urgent, our Health Navigators will assess your needs and arrange a suitable appointment.

Routine Appointments

  • For non-urgent issues, appointments may be scheduled up to four weeks ahead.

Telephone Consultations

  • Many issues can be resolved without a face-to-face visit. Speak to a clinician from the comfort of your home.

Home Visits

  • For patients who cannot attend the surgery due to medical reasons.
  • Request a visit by callingbefore 10:00 AM.
  • Provide details to help us prioritise your visit.

You can also call NHS 111 for general medical advice.